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Best Friends Approach to Alzheimer's Care

  • Oakland Centre 2255 Oakland Dr. Portage MI 49024 (map)


This workshop will provide important insights into the world our clients, guests, and their caregivers navigate as they live their lives with Alzheimer’s disease. 

The Best Friends™ Approach to Alzheimer’s Care is a person-centered and compassionate model of care grounded in the understanding that relationships are important in dementia care and that what a person with dementia needs most is a “Best Friend”; a care provider who remains dedicated to helping the person feel safe, secure and valued. The key components of the Best Friends™ Approach include Empathy, The Life Story, Effective Communication, Meaningful Activities, Recasting Relationships, and Developing Knack.   During the program, we will take these components and put them into practice by developing strategies to approach the challenges of dementia care.

Sue Wilson, RN
Corporate Clinical Educator
Hospice Care of Southwest Michigan 


This program is required of all new volunteers at Hospice Care of Southwest Michigan.  All staff and volunteers are encouraged to attend. 

This interactive, engaging material creates an opportunity to develop new skills for experienced staff.  You are welcome to attend, even if you have attended in the past. 




Earlier Event: July 19
First Year Volunteers
Later Event: August 7
HCSWMI Volunteer Training