Volunteer News

Be sure to check the events calendar often!


Outlook Tip of the Day

Passwords will need to be changed every 90 days.  You'll get a reminder!  Look for the options link in the upper right hand corner of the email screen.  When you click on it, the change your password option will be available. 

If you didn't change it in time, no worries.  Go to volunteer-hospiceswmi.org page and click on the Active Volunteer page.  (green tab)  You'll need the password.  Look for this picture.  You'll be able to reset your password after you answer your three security questions.

Glenn Arbor Hospice Residence - Take a Look on April 11

HCSWMI plans to open Glenn Arbor Hospice Residence on April 12, 2017.  Staff and volunteers are invited to drop by on April 11, 2017 to take a look around.  This is not a public open house. The address is 5470 Glenn Cross Rd, Battle Creek, MI 49015
Link to Directions

New Office to Serve the Greater Battle Creek Area

The HCSWMI East/Battle Creek office, located at 15 Capital Ave NE Suite 207, Battle Creek 49017, is now open. This location will enhance our ability to serve clients in Calhoun, Barry, and Branch counties.  Melissa Mackinder, volunteer/development coordinator can be found at this location.  Stop in and check it out!

Volunteer Meetings for the Battle Creek Volunteers

Yes!  The meetings will continue to take place every other month.  The location has been changed to the offices at 15 Capital Ave NE Suite 207, Battle Creek 49017.  We have added the meeting so the events calendar. 
2017 Schedule of Volunteer Meetings - all Battle Creek Volunteers

  • Thursday, May 11th at 10 am-Battle Creek Office
  • Thursday, July 13th at 10 am –Battle Creek Office
  • Thursday, September 14th at 10 am- Battle Creek Office
  • Thursday, November 9th at 10 am- Battle Creek Office

Volunteers Needed

The Battle Creek service area is looking to expand our volunteer corps.   Please help us spread the word to people you know who may be interested in becoming a hospice volunteer. They may fill out an application on our website, www.volunteer-hospiceswmi.org/become-a-volunteer/ or call 269-345-0273. We are especially in need of pet therapy volunteers to serve the area. We are also looking to recruit new volunteers for homecare client care volunteers and Glenn Arbor hosts.

As a current volunteer can you help with one of these needs?

  • Shopping for Adult Day Services – once a month, May, June, July and August – at Gordon Food. (Liaison Ashley Kirksey)
  • Meal Service Volunteers for Adult Day Services – once a week, from 10:30 am– 1:30 pm (Liasion Megan Donahue)
  • Volunteer Office Administrative-  Wednesday or Friday Afternoon for 2 hours.  (Liaison Cindy Buckley)
  • Journeys Child Care - 2nd and 4th Tuesday from 5:00 to 7:30 pm. Team with other volunteers to care for 0 to 4 year olds, (liaisons Jaime and Jen)

Contact Kelly Rando to get started.

Inspire:  Hospice Volunteer Conference

 We hope you plan to attend.  There is ample opportunity for carpooling.  Let us know if you'd like to ride with another volunteer.

Link to Complete information

New Opportunity at Adult Day Services

Companionship is now an option for volunteers interested in supporting Adult Day Services!   The number of guests at Adult Day Services has grown by leaps and bounds.  They have a well-earned reputation for compassionate care and volunteers are a huge part of that success.  If you have completed non-client training and TB testing (when you joined the agency) you are qualified to get started. 

Keep in mind, the program also needs volunteers for Meal Service and Shopping.  Can you help?  Contact Cindy Buckley or Ashley Kirksey

New  -   Companionship
At least 1 time each week is ideal to develop relationship and rapport. Visit at least 30 minutes.

  1. Provide one-on-one companionship with a guest. This may include talking together, reading, listening to music, playing a game, going for a walk, etc.
  2. Assist guests to participate in small and large group life enrichment activities.
  3. Greet and assist guests who are arriving and as they prepare to leave for the day.
    (Typical busy times around 9:00-11:00 and 1:30-4:30)

Link to Description of all the Adult Day Services Assignments

A Day at the Zoo

It's time for a staff event!  May 6, 2017

 This is our first opportunity to socialize since the Bronson at Home Hospice became a part of Hospice Care of Southwest Michigan.  Look for the invitation you received from Punchbowl. Contact Sarah Kerry if you have any questions.  If you've already let us know if you will or will not be attending - Thank You!   Hope to see you there!


Angels Crossing Golf Club
June 16, 2017

No matter your score, every swing goes a long way for Hospice Care of Southwest Michigan. So, pack up your clubs and your friends, and join us at Angels Crossing in Vicksburg on June 16th for great golf - and an even better cause!  Register Today!

Join in the fun without a club by volunteering to help that day.  Sarah Kerry is ready to take your name. 



a good article.....Shared by Sue Wilson

Lise Taylor Barbour MD

Boundaries in patient care are “mutually understood, unspoken, physical and emotional limits of the relationship between the trusting patient and the caring physician or provider” (Farber 1997).   Health professional boundaries represent a set of culturally and professionally derived rules for how health professionals and their patients interact.  Boundaries serve to establish and maintain a trusting provider-patient relationship and help clinicians maintain “justice and equity in dealing with all of their patients”, not only a special few (Spence 2005). 

Causes of Boundary Problems    
In caring for seriously ill or dying patients it is common for strong emotional bonds to develop.  However, when the limits of the provider-patient/family relationship are not clear or where normal professional boundaries are not respected, problems are likely to arise.  Common reasons for boundary problems include:

  • Personality styles or psychiatric disorders in which normal boundaries are not recognized or respected.
  • Health professional stress/burnout (see Fast Facts #167-170).
  • Cultural misunderstandings.

Warning signs and examples of potential boundary blurring include:

  • Gift giving from/to patient/family.
  • Patients having or wanting access to provider’s home phone number, or other personal information.
  • Patient/family expectations that the provider will provide care or socialize outside of clinical care settings.
  • Patient/family requests that the provider participate in prayer (See Fast Facts #120).
  • The health care provider revealing excessive personal information with patient/family.

Not all ‘boundary issues’ are detrimental to the provider-patient relationship – some clearly enhance compassionate care and serve to reinforce a trusting therapeutic relationship.  However, it is important for the provider to self-reflect when boundaries are approached.

  • Am I treating this patient or family differently than I do my other patients?
  • What emotions of my own does this patient/family trigger and are the emotions impacting my clinical decision-making?
  • Are my actions truly therapeutic for the patient, or am I acting in a manner to meet my personal needs?
  • Would I be comfortable if this gift/action was known to the public or my colleagues?
  • Could this boundary issue represent a sign that I am experiencing professional burnout?

Managing boundary concerns

  • Set clear expectations with patients and families as to your role in the context of their care, your availability and best ways to communicate with you.
  • Use professional colleagues or a mental health professional as a sounding board when you are uncertain about your own or your patient/family behaviors.
  • Address issues as they arise with the patient/family.  Acknowledge importance of feelings, emphasize the provider-patient relationship and the importance of maintaining objectivity; emphasize that the rejection of a requested behavior does not imply a lack of caring.
  • Seek professional counseling for yourself or the patient/family when boundary issues impact your ability to provide objective, compassionate care.

From:  Palliative Care Network of Wisconsin (PCNOW)